Community

Community Guidelines

Atlas puts people in cars on the same road at the same time. That only works if everyone behaves like they would on a real breakfast run.

The short list

Driving in a convoy

Riding or driving in a group changes how people behave, usually for the worse. Atlas is designed so nobody has to drive badly to keep up.

Treating people decently

Not allowed, anywhere in Atlas — trip titles, descriptions, banner images, aliases, broadcasts, or profile photos:

Location and consent

Location sharing in Atlas is always the sharer's choice. That principle only holds if people respect it.

If someone is using Atlas to track or intimidate you, block them and write to support@atlasdrive.co.za. If you are in immediate danger, call 10111 or 112 first.

Hazard reports

Reports are how drivers warn each other. They are only worth anything if they are true.

Running a public trip

Listing a trip publicly means strangers can find and request to join it. If you do that, you are taking on some responsibility for it.

Your tools

ToolWhat it does
Block Hides that person's content from you. One-directional and silent — they are not told and cannot find out.
Report a person Sends us the account and your reason. Only we see it; the person reported does not.
Report a trip Flags the trip's content. Enough distinct reports and the trip drops out of public discovery pending review.
Kick (admins) Removes a member from your trip. They can be re-invited later.
Ban (admins) Removes a member and blocks them from rejoining your trip by any route, including a fresh invite link.

How we enforce this

We review reports and act proportionately. Depending on what happened, we may remove content, remove a trip from public discovery, restrict a feature, suspend an account, or terminate it permanently. Serious cases — threats, content involving a minor, or anything presenting an immediate risk — get acted on first and explained afterwards, and may be referred to the authorities.

A ban survives account deletion. Deleting and recreating an account is not a way around one.

If you believe we acted wrongly, write to support@atlasdrive.co.za and we will look at it again.

Atlas is not an emergency service

The in-app convoy alert notifies the members of your trip. It does not call police, ambulance or fire services. In an emergency, call 10111 or 112 from a mobile phone.